Online Privacy Statement

This Privacy Statement informs you of our privacy practices and of the choices you can make about the way your information is collected online and how that information is used. This statement is readily available on our home page and at the bottom of every Low Tor Quick Lube Web page.

Collection of personal information

To serve you better and understand your needs and interests, Low Tor Quick Lube collects, exports, and uses personal information with adequate notice and consent. For example, when you order products, request information, subscribe to marketing or support materials, register yourself, enter contests or participate in surveys  at Low Tor Quick Lube, we will ask you to provide personal information to complete these transactions. The types of personal information you provide to us on these pages may include contact information such as your name, address, telephone number, and email address; financial information such as your credit card number; and other unique information such as user IDs and passwords, billing and transaction information, product preferences and contact preferences.

If you choose to use a tell-a-friend program on our site, we will ask you for your friend’s e-mail address and automatically send your friend a one-time e-mail inviting your friend to visit the site. Low Tor Quick Lube uses and stores this information only for the purpose of sending this one-time e-mail and to provide tell-a-friend message blocking, where available.

How we use your Information

The information Low Tor Quick Lube collects to understand your needs and interests helps Low Tor Quick Lube deliver a consistent and personalized experience. For example, Low Tor Quick Lube may use your information to 

  • assist you in completing a transaction or order;
  • communicate with you about products and services;
  • provide service and support;
  • update you on new services and benefits;
  • provide personalized promotional offers;
  • select content to be communicated to you;
  • personalize some Low Tor Quick Lube websites;
  • allow you to participate in contests and surveys; and
  • contact you for market research regarding Low Tor Quick Lube products or services.

We will give you the opportunity to choose your privacy preferences regarding the communications we send.

The testimonials posted on our Web site are only posted with the expressed permission of the individual or company who provided that testimonial.

Credit card information is used only for payment processing and fraud prevention. Credit card information and other sensitive personal information required to process a credit decision is not used for any other purpose by our financial services providers or Low Tor Quick Lube and will not be kept longer than necessary for providing the services.

Low Tor Quick Lube will not sell, rent, lease or give your personal information to others.

Keeping your personal information secure

Low Tor Quick Lube takes seriously the trust you place in us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, Low Tor Quick Lube utilizes appropriate physical, technical and administrative procedures to safeguard the information we collect.

We use Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive information such as credit card information. SSL encryption is designed to make the information unreadable by anyone but us. This security measure is working when you see the symbol of either an unbroken key or a closed lock (depending on your browser) at the bottom of your browser window.

Credit card numbers are used only for processing payments and are not used for other purposes. As part of real-time payment processing, Low Tor Quick Lube subscribes to a fraud management service. This service gives you and Low Tor Quick Lube an extra level of security to guard against credit card fraud and to protect your financial data.

Changes to this statement

If we change our privacy statement, we will post the revised statement here, with an updated revision date. If we make significant changes to our statement, we may also notify you by other means, such as sending an email or posting a notice on our home page.

Rev. September 2013